Return & Refund Policy

At Wiseass Wisdom, we want you to be happy with your purchase. If something isn't quite right, we're here to help.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, please submit a request through the Contact Us page on our website.

Please note that returns must be approved before items are sent back. Items returned without prior authorization will not be accepted.

Return Address:

Wiseass Wisdom
5 Manatee Ct
St. Augustine Beach, FL 32080
United States

If your return request is approved, we will provide instructions on how and where to send your package.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your item arrives damaged, defective, or if you receive the wrong item, please contact us through the Contact Us page as soon as possible so we can review the issue and work toward a resolution.

Non-Returnable Items

Certain items cannot be returned, including:

• Personalized or custom-made products

• Gift cards

• Sale or clearance items

• Personal care products

• Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies for a return, please contact us before submitting a return request.

Exchanges

The quickest way to exchange an item is to request a return for the original item and place a new order for the desired product once the return has been approved.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you may cancel or return your order within 14 days of delivery for any reason and without providing justification.

Items must be returned in the same condition in which they were received, unworn or unused, with tags attached, in the original packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please note that it may take several business days for your bank, credit card provider, or payment processor to complete the refund transaction.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us through the Contact Us page on our website.

Contact Us

If you have any questions regarding returns, refunds, exchanges, or damaged items, please submit your inquiry through the Contact Us page on the Wiseass Wisdom website.